At this time, PetTravelCenter.com ships to residential and commercial addresses in all 50 states and the District of Columbia. We primarily ship via United Parcel Service (UPS), Federal Express (FedEx) and the United States Postal Service (USPS). We may use an alternate delivery service, depending on the circumstances. Additionally, we are able to ship some — not all — of our products internationally. Because of the size and weight of some items, it simply isn’t feasible for customers outside of the contiguous United States to pay expensive shipping rates for certain items. Some manufacturers and distributors that ship for us directly also do not provide international shipping services. We require that orders we ship outside of the United States be purchased via the PayPal payment option.
Orders being delivered to Alaska and Hawaii (and other destinations outside of the contiguous United States) require additional shipping charges than our standard rates for orders within the contiguous United States, and may be sent via USPS Priority Mail or other shipping or mailing services. Customers ordering from Alaska and Hawaii and international destinations will be notified via email of total shipping charges before we process your order and will have the option to continue with or cancel your order. Customers will see the standard shipping charge for contiguous U.S. addresses appear in their order confirmation; however, you will be notified via email what the difference in shipping will be for those areas outside of the contiguous U.S. An electronic invoice will be sent to you, payable via PayPal, to cover the additional shipping charge. Once paid, your order will be processed right away. Email us with the specific item(s) and product number(s) you’re interested in, and we’ll let you know what the estimated cost will be if we can ship it.