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Hotel Terminology

Blocked Space
An agreement with a hotel that guarantees an allocation of rooms to a particular customer.

Corporate Rate
A moderate rate that is not available to the general public. It is not necessarily a discounted rate or the minimum rate offered by the hotel. Corporate rates normally guarantee the best available room at a fixed cost for a specified period of time.

Guaranteed Late Arrival
A hold placed on a room to provide for the late arrival of a guest after 4:00 p.m. or 6:00 p.m. If the guest fails to appear for the night’s stay, the hotel will charge the traveler for the room.

No Show Billing
A penalty incurred if a hotel reservation is not cancelled, generally by 4:00 p.m. to 6:00 p.m. the day of arrival. Usually, this penalty is equal to the first night’s stay and taxes.