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Car Rental Terminology

Collision Damage Waiver
(See LDW)

Express Service
Service that enables travelers to avoid car rental counters at certain airport terminals and to proceed directly to shuttle buses. To qualify for express service, the traveler needs a personal ID number.

Loss Damage Waiver (LDW) (Not Insurance)
LDW is an optional customer service which, when purchased at the commencement of the rental, relieves the renter or authorized drivers of responsibility for any loss of or damage to the rental car if the car is used in accordance with the terms and conditions of the rental contract. If LDW is not purchased, the renter becomes responsible for any and all loss of or damage to the car resulting from any cause other than accidental fire or acts of God.

Personal Accident Insurance
Additional life and/or medical insurance for the driver or passengers in the rental car.

Refueling Service Charge
A charge imposed to top-off the fuel tank when the car is returned.